What's the biggest challenge in your role as a strategic AE?
My whole job is essentially cold outreach — I only have one existing customer today. And the hard truth is that quantity doesn't work. You can spam a thousand emails and get nothing. The reps who win are the ones who find a way to be brief and specific and actually relevant to the person on the other end. That's the muscle I'm always trying to sharpen.
What was your process like before using Olli?
It was mostly brute force. I'd go to a LinkedIn profile, read through everything they'd posted, look at their blogs, stitch together notes from previous calls — and then sit there trying to synthesize it into something that sounded human. It worked, but it took forever. The thinking was all mine. Now I can hand that synthesis layer to Olli and actually get some time back.
How do you use Olli day to day?
A lot of LinkedIn. Once I get a direct connect, I know I might only get one shot at a message. So I'll put the context into Olli — what I know about this person, what we've discussed with people on their team, what initiative they're tied to — and ask it to help me nail the message in five sentences or less. Olli's the best writer on my team for that kind of thing. Other LLMs get too cute, too confident. Olli stays professional and stays on point.
Tell me about a specific deal where Olli made a difference.
The fintech one stands out. We'd had a really rough first call — our technical lead showed them stuff they were moving away from, and their response was basically "I don't think we're headed in the same direction." That's a breakup email. I spent three days researching this person, understanding exactly where they were going, and used Olli to help me draft a response that acknowledged where we went wrong, but also reframed what we got right. It worked. We rebuilt the relationship, and I just had dinner with that director and one of his peers in Seattle last month.
How do you use Olli for onsite prep?
Before a recent onsite at one of their satellite offices, I uploaded a full list of everyone who was going to be in the room — the head of AI engineering, their peers, the whole group. I had call recordings in there, context on the deal, what we were trying to accomplish in the meeting. I asked Olli to give me a starting point for the deck and the talking points. If I hadn't had Olli for that, I would've lost my whole weekend. Instead I got it knocked out and actually got to talk with my parents on the flight out.
What would you tell a skeptical rep who hasn't tried Olli yet?
Olli's competitive advantage is context. You can plug in your Salesforce notes, your Gong transcripts, your call recordings — all of it. The output is only as good as what you put in, but when you put in the right context, you get messaging that actually sounds like you. You're not spending an hour cutting the fluff. You're getting something close to right out of the gate, and then you put your own spin on it.














